World-class capabilities, mission focus, and a passion for making the world a better place:
We connect the dots between data, organizations, and people.
Our proven approach to designing, launching and maintaining technical assistance centers to support and improve workforce capabilities in primary health care programs and the underserved communities served by these programs to address some of the most pressing health issues and improve health outcomes.
Improving Health Outcomes for At-Risk Mothers and Babies
HHS, Maternal and Child Health Bureau (MCHB) Healthy Start Program
The Healthy Start Data Collection Tool helps to reduce racial and ethnic health disparities for mothers and babies.
The MCHB Healthy Start Program works to improve health outcomes for women and children enrolled in 100 grantee programs throughout the U.S., targeting issues such as Sudden Infant Death Syndrome (SIDS), preterm births, and low birth weight. To better assess the quality and effectiveness of the Healthy Start Program, MCHB required monthly client-level data that would reveal information about the needs and characteristics of its funded population on an individual level.
We built a role-based database application that enabled grantees to submit client-level and community-level data (such as socioeconomic and demographic data; and health, mental health, and social services outcomes.) In order to meet HRSA’s aggressive delivery deadline, we worked rapidly to gather requirements from stakeholders, including government users and grantees. With intensive stakeholder involvement, DSFederal was able to build an entirely new system, from start to delivery, in 90 days, achieving 100% customer satisfaction.
The Healthy Start system allows HRSA program officers and leadership to analyze real-time client-level data for the first time ever—ultimately helping to reduce racial and ethnic health disparities for more than 80,000 mothers and children.
Streamlining Processes to Strengthen Mission Focus
HHS, Administration for Community Living (ACL), Business Process Analysis and Improvement
With standardized business processes, the Administration for Community Living can focus on serving its clients.
The Administration for Community Living (ACL), founded in 2012, is an HHS agency dedicated to empowering the elderly and those with disabilities to live where they choose and participate fully in their communities. When ACL was established, it lacked standard administrative procedures, particularly for discretionary grants management, which led to a lack of consistency in documentation and management. The agency formed a working group, which studied its workflows and determined that ACL needed formal administrative and grants management processes.
We conducted a thorough review, including interviews with ACL leadership and stakeholders; developed workflows and business processes; created materials, including briefings, presentations, manuals, and standard operating procedures (SOPs); and guided ACL through the change management and implementation process.
ACL now has formal and sustainable business processes and procedures, which have streamlined its operations, providing the foundation for an efficient and consistent grants management process. By greatly reducing the administrative burden for its staff, and making overall management cost reductions an achievable objective, DSFederal has helped to free ACL to focus on its mission of enhancing the lives of older and disabled Americans.
Using Mobile Technology to Advance Worker Safety
CDC's National Institute for Occupational Safety and Health (NIOSH)
Ladder Safety Mobile Application wins 2015 Federal Health IT Innovation Award for Best Mobile App.
In 2010, the CDC’s National Institute for Occupational Safety and Health (NIOSH) found a sharp rise in ladder-related casualties, documenting nearly 500,000 injuries and 300 deaths. In studying these incidents, NIOSH identified several contributing factors: poor ladder selection and inadequate inspection, inaccurate ladder positioning, and inappropriate ladder use.
We designed a mobile app that uses a smartphone's gyroscope to guide users in safe ladder deployment. The app delivers instant feedback on ladder positioning, providing the information that users need to correct ladder set-up and ensure ideal positioning.
The app been downloaded over 120,000 times, and is used in more than 20 countries and by hundreds of organizations across the United States. It has also received five industry and government awards, including the 2015 Federal Health IT Innovation Award for Best Mobile App.