DSFederal, an industry leader in IT services, data analytics, and training for government agencies, announced today that it has earned ISO 9001:2008 certification from the International Organization for Standardization.
The International Organization for Standardization, which qualifies companies for ISO 9001:2008 certification, is an association of governmental and nongovernmental organizations. The ISO 9001:2008 standard is the basis for certifying corporate-level quality management systems (QMS) that focus on continuous improvement, customer satisfaction, and the active involvement of both management and employees in a process-based approach.
The prestigious ISO 9001:2008 certification is an internationally recognized commitment to quality, and the organization's comprehensive audits cover every aspect of operations in strict requirements of the standard. Companies pursue certification primarily to improve performance, satisfy customer requirements, and pursue new business opportunities. Benefits of certification include increased operational efficiency, improved business processes, reduced costs as a result of fewer errors and less waste, increased customer satisfaction, and clearly defined company roles and responsibilities.
“DSFederal, Inc., follows industry standards and best practices to continually improve customer satisfaction and internal procedures ensuring accountability, innovation and excellence for our customers,” said Sophia Parker, CEO of DSFederal. “Any company that has been through the certification process knows that achieving ISO 9001:2008 is demanding. By scrutinizing our enterprise at every level, we assure that our customers are receiving superior customer service and the highest quality products.”
About DSFederal: DSFederal is a woman-owned consulting firm that specializes in research support, enterprise IT solutions, business process improvement, and training for Federal government agencies. The company has received awards from the U.S. Small Business Administration (Top Woman-Owned Small Business), the Washington Business Journal (Top Small Technology Company), and SmartCEO (Cornerstone Award.) Clients include the Departments of Health and Human Services, Homeland Security, Transportation, Defense, and Agriculture, among others. Projects range from mobile app development to training solutions to customization of software and processes in support of multi-billion dollar efforts for HHS agencies. www.dsfederal.com